Problem Description

After inserting a driverless wireless network card into the computer's USB port, the automatic installation prompt box does not pop up, and the driver cannot be installed automatically. This problem usually occurs because the system's autoplay function is not enabled or the installation is blocked by the computer's security software. There are two solutions.

Method 1: Enable the System's Built - in Autoplay Function

For Windows 7/10:

1. Open the computer's Control Panel and select "Small icons" in the view mode at the top - right corner.

2. Find "Autoplay", check the box "Use Autoplay for all media and devices", then save the settings. After that, plug and unplug the network card, and the installation program will pop up automatically.

For Windows 11:
The "Autoplay" option is no longer available in the Control Panel. However, you can find and set it as follows:

1. Open the "Start" menu and select "Settings".

2. In the "Settings" window, click "Bluetooth & devices".

3. In the left - hand menu, find and click "Autoplay". Here, you can set the default actions for different types of media and devices when they are inserted.

After completing the above operations, re - insert the wireless network card, and the autoplay dialog box will pop up.

Method 2: Manual Installation

1. If the installation program does not pop up automatically after inserting the network card into the USB port, open "This PC" (it's called "My Computer" in Windows XP and "This PC" in Windows 10) on the desktop or in the Start menu.
Find the "CD Drive: Wireless".

Double - click the CD drive to start the installation. Wait for a moment until the installation is completed.

Note: If the CD drive is not found, you can try closing the antivirus software, exiting the firewall, or changing the USB port and re - inserting the network card for installation.

Frequently Asked Questions

Q1: What should I do if there is an error during the driver installation process and the driver fails to install successfully?
A: Restart the computer and try to install the driver again. If the installation still fails, you can visit the official website (https://www.szedup.com/) to manually download the driver for your specific model.

Q2: What should I do if the wireless network card cannot detect the router's wireless signal after the driver is installed?
A: Please refer to the document: [12] What to Do If the EDUP Network Card Fails to Detect Wireless Signals After Driver Installation?

Q3: What should I do if the EDUP wireless network card cannot detect the wireless signal after the driver is installed?
A: Please refer to the document: [5] What should I do if my wireless network card can detect the signal but fails to connect?